Remote Start Experts (Auto Preservers) Shipping Policy
Our Shipping & Handling Charge is "Per Order", not per line item
Remote Start Experts charges one shipping & handling charge "per order". We do not charge additional shipping for each line item as some companies do. Our intent is to cover the actual cost of shipping and handling for your order. So, for example, if you order 2 replacement remotes, instead of only 1 replacement remote, you do not pay any additional shipping cost for the 2nd remote. The "per order" shipping & handling cost is the same for 1 remote or for 2 remotes.
Same Day Shipping
Remote Start Experts strives to have all products advertised on our Web site "in stock and available to ship" at all times. Our "in stock" percentage rate consistently exceeds 98%, and most of the remaining "out-of-stock" situations (less than 2% of the time) are due to a manufacturer's back order situation. Please email us, or call us, if you need to check stock on a particular item, or if you are ordering large quantities of an item. Orders received by 12:00 Noon Eastern Time Zone are normally shipped the same day as received, otherwise they will be shipped the next business day. We will automatically email you the USPS or UPS Tracking # when your order is shipped, to confirm actual shipment and to enable you to track the shipment. Be sure you use a valid email address on your order, otherwise our email will not reach you.
UPS Ground Shipping
Our standard shipping Methods in the Continental US are via USPS Priority Mail or UPS Ground, because they are reliable, consistently meet time schedules, and you can track the progress and delivery of your order. We almost always ship small items (such as remotes and bypass/interface modules) via United States Postal Service USPS Priority Mail instead of by UPS Ground. The Flat Rate UPS Ground Shipping fees shown in our shopping cart apply to either shipping method. We also offer UPS 2nd Day Air, and UPS Next Day Air shipping for your convenience, and we can also ship via USPS Express Mail. We do not offer FedEx shipping.
Remote Start Exxperts is proud to offer you Free USPS Priority Mail or UPS Ground Shipping within the Continental United States on all orders over $150.00 in product amount. We also provide "less than actual shipping cost" rates for UPS 2nd Day Air and for UPS Next Day Air Service for orders over $150.00 in product value. Basically, we reduce the actual UPS 2nd Day Air, or Next Day Air rates by approximately $8.00, to adjust for the Free Ground shipping.
Continental US: Shipping Rates
Our shipping and handling charges within the Continental U.S. are on a graduated basis; the larger your order, the less you pay for shipping, and orders over $150.00 are shipped Free via USPS Priority Mail or by UPS Ground and at reduced rates for UPS 2nd Day Air and Next Day Air.
Orders up to $25.00, shipping & handling rates (includes a $5.00 small order fee):
UPS Ground $8.95
UPS Ground - FREE Shipping
(a) UPS 2nd Day Air and UPS Next Day Air shipments are being offered as a convenience to our customers when they need more immediate delivery of the product. The actual UPS 2nd Day Air and Next Day Air rates are difficult to estimate because with the fluctuating fuel prices, UPS revises their fuel surcharge on a frequent basis. Therefore, actual shipping & handling charges may vary from those shown above. We will automatically adjust your invoice upward for the actual UPS cost if it exceeds the 'estimated costs' shown above, and ship to comply with your 2nd Day Air or Next Day Air service request. (We have previously attempted to contact customers with shipping cost adjustments, however in most cases we were not able to make contact, and/or, it resulted in delaying the shipment, which seems contrary to the customer's desires for requesting 2nd Day Air, or Next Day air shipment in the first place.)
We ship to Alaska via USPS Priority Mail or by UPS Ground, depending on weight and rates. Replacement remote transmitters are generally shipped by USPS Priority Mail for the $8.95 shipping rate (as shown on your invoice), the same base rate as for UPS Ground shipments within the continental US. This same $8.95 rate applies for any orders up to 1 Lb. For larger orders, we will adjust the shipping cost on your invoice and ship via the best method. We presume that Alaskians are very knowledgeable with the shipping rates from the Continental US to Alaska and therefore we will contact you first with the actual shipping charges only if the cost is significantly higher than this $8.95 amount. Then we will email you with the shipping choices and costs for you to choose the method you prefer before we process and ship your order.
We ship to Hawaii via USPS Priority Mail or by UPS 2nd Day Air, depending on weight and rates. Replacement remote traansmitters are generally shipped by USPS Priority Mail for the $8.95 shipping rate (as shown on your invoice), the same base rate as for UPS Ground shipments within the continental US. This same $8.95 rate applies for any orders up to 1 Lb. For larger orders, we will adjust the shipping cost on your invoice and ship via the best method. We presume that Hawaiians are very knowledgeable with the shipping rates from the Continental US to Hawaii and therefore wWe will contact you first with the shipping charges only if the cost is significantly higher than this $8.95 amount. Then we will email you with the shipping choices and costs for you to choose the method you prefer before we process and ship your order.
We ship to Canada via USPS Services ONLY. We no longer ship to Canada by UPS because the required customs forms and paperwork are time prohibitive. USPS Rates to Canada were increased significantly in January, 2013. Replacement remote transmitters are now shipped by USPS Priority Mail International for $19.95 (actual cost as of 4-1-2013). We no longer ship remote transmitters by USPS 1st Class Mail because we are now required to stand in line at the Post Office window and fill out customs forms, wait while they record it into their system, pay for the postage, etc. 1st Class Mail is no longer a cost effective shipping method to Canada for most items. For other orders, we will contact you by email with the shipping choices and costs before we process your order.
We have now resumed shipping to International Countries. We had previously discontinued shipping to international countries due to the rising UPS shipping costs and the time consuming procedures required for international credit card approvals. We can now handle your order if you have a PAYPAL account and we can ship to you via USPS Priority Mail or by USPS Express Mail. We can handle your order via email as our shopping cart will not process any countries other than the USA and Canada. So, if there is something we can provide for you, please send us an email with your request and state that you can pay with PayPal. We absolutely do not accept any credit cards for international orders.